Support

Positioning 7

• Can IndoorAtlas automatically select a floor plan for me in a multi-story building?
• Can IndoorAtlas’ solution use Wi-Fi signals for positioning?
• Positioning doesn't work, why?
• What is the positioning accuracy of IndoorAtlas?
• Why I have to walk in order to get the location fix?

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Mapping 11

• Why the gyro calibration stays in 0% with the MapCreator2 app?
• Can I use different devices to collect the map data for a venue?
• How accurately I need to align a floor plan with geo-coordinates in the map tool?
• How long the map generation takes?
• May I need to re-map a venue once it has been mapped?

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General 7

• Can I use IndoorAtlas mobile app without Internet connection?
• Can I use IndoorAtlas outdoors?
• Can I use different handsets for mapping and positioning?
• Is IndoorAtlas technology patented?
• Is IndoorAtlas working in all buildings?

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