This is usually a symptom of a non-functioning gyroscope, or your device might be lacking a hardware gyroscope. Virtual gyroscope doesn’t provide the detail...

Yes. You can use multiple devices for collecting data by logging into the same account with multiple devices. This enables you to collect the map data as a ...

As a general rule, you should take the time to align the floor plan as accurately as possible. The level of attainable accuracy of course depends on the qua...

The map generation time depends on the size of the map. For small maps the generation may take only a few minutes, or it might take few hours in case the ma...

If the topology of the venue changes, that is, if previously walkable area is closed off or new areas open up, you should collect mapping paths in the new a...

We support floor plan images in PNG and JPG format. Note that there are plenty of tools available to convert any other bitmap format into one of the support...

Sign into your IndoorAtlas account at app.indooratlas.com, open your location and you will see the floorplanID of each floor.

There are several sources for indoor floor plans, usually you could get the floor plan from the following sources: Property owner, often has accurate CAD ...

In some geographic areas the quality of satellite images can be low and it’s not possible to see buildings with enough details to accurately align floor pla...

This a symptom caused by an error in the alignment of the floor plan image with the geo-coordinates. Ensure you have aligned your floor plan image accurately...