Whitelabel App

GroundSage Whitelable App - In-App Notification
Device and App location permission notification bar GroundSage App requires the app user’s location information to help the user navigates through the venu...
Thu, 17 Jun, 2021 at 6:21 AM
GroundSage Whitelabel App - No internet
No internet connection The App requires an internet connection to position the App user and calculate the crowd density status. This screen will appear whe...
Thu, 17 Jun, 2021 at 6:21 AM
GroundSage Whitelabel App - System Notification
System Notification for App It notifies the App user that the App is currently running in either foreground or background mode. The App user’s location and...
Thu, 17 Jun, 2021 at 6:22 AM
GroundSage Whitelabel App - How to close the App
Pause and closing the App There are a few ways to pause or close the App, each way has a different impact on the App status and location detection : iOS  ...
Thu, 17 Jun, 2021 at 6:22 AM
Troubleshooting - Device location permission setting
How to turn on mobile device location permission? For iOS Go to Settings  Tap Privacy Tap Location Services Toggle the switch to On For Android -...
Thu, 17 Jun, 2021 at 6:22 AM
Troubleshooting - App location permission setting
How to grant/change the App location-permission setting? For iOS Go to Settings  Tap Privacy Tap Location Services Toggle the switch to On Scroll dow...
Thu, 17 Jun, 2021 at 6:23 AM
Troubleshooting - Bluetooth setting
How to turn on Bluetooth? For iOS Go to Settings  Tap Bluetooth Toggle the switch to On For Android  Swipe down from the top of the screen Tap ...
Thu, 17 Jun, 2021 at 6:23 AM
Troubleshooting - Turn off location permission
How to turn off Location Permission when the user leaves the venue? For iOS Go to Settings  Tap Privacy Tap Location Services Toggle the switch to On ...
Thu, 17 Jun, 2021 at 6:23 AM
Permission and privacy
How private and secure are the App user’s data? We value our App user’s privacy, and we are committed to protecting the privacy of your location data. Thus...
Thu, 17 Jun, 2021 at 6:23 AM
Troubleshooting - Crowd density level
Why the App user not able to see the crowd density level of the venue? To receive the crowd density level of the venue, the user is required to : Stay wi...
Thu, 17 Jun, 2021 at 6:23 AM